[QLab] URGENT! Qlab crashed big time after trying to install Pro Audio key!

[Christopher Ashworth]

Hi Gerardo,

On Jul 11, 2007, at 11:13 AM, G Pietra wrote:
>
> The system now works as per your latest instructions, and  
> (hopefully) there will be a show tonight...

Good, glad to hear that this will get you up and running.

> There is still a catch though: I have to launch Qlab without the  
> deviced connected and then connect the device every time.

Yes, that is unfortunately expected at the moment.

> In other words, if I quit Qlab, I have to unplug the firewire  
> device, launch qlab, and then connect the firewire device back.
>
> Let's see if we can fix that tomorrow, today is a bit too late, and  
> I'll go with the system as it is.

Unfortunately it will necessary to use this work-around until I can  
figure out why this freeze is happening.

> Another little question. The reason I went for the licences are two:
>
> (1) The product is great and you deserve some reward... I can now  
> confirm that your support is great too :-)
> (2) I want to trigger eight files at the time everytime I hit "go",  
> with each of the files going to a different output in my audio device.
> When I go to the sound prefs, I don't seem to be able to patch the  
> system as I want. (pls see my attached jpeg). Any hints?

The patches in the sound prefs are for entire devices, not for  
individual channels.  In order to route each file channel to a  
different channel on the audio device you can use the matrix mixer in  
the sound cue's inspector window.  Each channel in a file is  
represented by one row of inputs to the mixer.  Each channel in the  
output device is represented by one column in the mixer.  You can  
there for adjust the crosspoints of the mixer to assign the channels  
of the files to the outputs of the device.

> Thanks again!
>
> Gerardo

No problem, and my apologies that you're running into this freezing  
bug.  This bug is driving me crazy, and I will be very happy when I  
can finally squash it!

-C