[QLab] QLab Digest, Vol 16, Issue 4

[Michael Rasbury]

Here's what M-Audio said to do about audio problems with the Firewire  
410...

Do you have the AC power adapter connect to the 410? Do you have any  
other FireWire devices attached to your system (i.e. FW Hard Drives,  
including FW800)?


We have been receiving a few reports of issues with no output from a  
small number of customers using the FW410 w/ the latest driver  
(1.8.1). There is usually no output after restarting the computer,  
and resetting the control panel seems to fix it. This issue is not  
easily reproducable. Reverting to the previous driver (1.7.4) has  
provide a solution for those customers using this problem. We just  
posted a new driver for OS X 10.4.8/10.4.9 (version 1.8.2). Our  
testing department has yet to reproduce this issue with the new  
driver, so I'd recommend testing that first. You can download this  
driver here:

http://www.m-audio.com/index.php? 
do=support.drivers&k=driver&s=2&p=5f35def5b4107998b11119907053a313&o=41& 
f=781



Follow these steps to reinstall the FW410 drivers [Please follow them  
exactly]:

1. Repair disk permissions. [Hard drive > Applications > Utilities  
Folder > Disk Utility] – Choose Macintosh HD when the utility  
launches and click repair disk permissions.
2. Uninstall the FireWire driver using our driver download - Make  
sure that the device is disconnected.
3. Repair disk permissions again.
4. Install the latest driver.
5. Repair disk permissions.
6. Shut down, connect the FW410 and restart.

When you reconnect the FW410 you do NOT want to use the AC power  
adapter. It will get all the power it needs from the FireWire cable.


Also, check to see if your computer has been updated to OS X 10.4.9.